How Proofed Became This NY Law Office’s Trusted Second Set of Eyes

Location
New York
Company Size
10
Industry
Legal
Volume
10,000–60,000 words per month
Proofed's Team
3 specialized legal editors + dedicated project manager

Introducing The Law Office of Jimmy Wagner

The Law Office of Jimmy Wagner specializes in family law matters throughout New York State. When Wagner’s longtime paralegal left, he faced an immediate challenge: deliver court-ready documents without spending one to two years training someone to proof to his standards.

$0K
cost savings with Proofed vs. training a new full-time paralegal in proofreading
0-hour
turnarounds — guaranteed deadlines replaced unpredictable paralegal availability
0.5x
volume growth, scaling from two to seven documents monthly without having to hire during “feast or famine” cycles

The Challenge

Jimmy Wagner built his family law practice on meticulous attention to detail. When his longtime paralegal left, Wagner knew it would take one to two years to train a new paralegal to meet his family law firm’s quality standards, and court documents couldn’t wait that long.

Wagner needed a solution that ensured precision across:

  • Custody evaluation responses and parenting plans requiring precise language
  • Financial affidavits where decimal accuracy determines support payments
  • Settlement agreements that become binding contracts
  • Emergency petitions for orders of protection with 24-hour deadlines
  • Post-trial motions challenging judicial determinations

“When I self-edit, my brain fills in what should be there, not what is.”

Court Deadlines Don’t Wait for Attorneys To Train New Staff

Wagner faced multiple challenges that demanded an immediate solution:

  • In-house proofing wasted billable hours. Every attorney or paralegal hour spent catching typos was a billable hour lost on client strategy or court preparation.
  • Fixed staffing couldn’t match court deadlines. Wagner either paid for idle in-house capacity during slow months or scrambled for help for last-minute or next-day filings.
  • Variable volumes defied fixed solutions. Some months brought 60,000 words, others just 10,000. Fixed staffing meant constant over- or underutilization.
  • Confidentiality was non-negotiable. Unregulated freelancers were a security risk. Wagner required comprehensive NDAs, secure document handling, and absolute confidentiality for client materials.
  • Talent shortage crippled recruitment. Most proofing candidates lacked the skills to catch legal writing nuances or the availability to meet unpredictable deadlines.

“When I’m deep in a case, writing passionately for my client, I’ll mix up ‘their’ and ‘there,’ use periods instead of commas. I knew I needed help fast.”

The Solution

After an initial discovery call, Proofed launched a tailored two-week pilot with a dedicated project manager and editorial team.

Rather than offering a boilerplate service, Proofed adapted to Wagner’s practice to:

  • Analyze his actual filings and documents
  • Create a custom style guide from his preferences
  • Grant platform access for his entire team

Custom Style Guide Creation

Since Wagner lacked a standardized style guide, Proofed developed one throughout the pilot process. Starting with Proofed’s standard grammar approach, the team customized it to reflect the firm’s tone and New York legal requirements to create consistency without Wagner spending extra time on documentation.

Sustainable and Scalable Model

No overheads eating into the budget during slow months or scrambling when caseloads triple over one weekend. Proofed’s flexible pricing adjusts to Wagner’s reality, eliminating the fixed $10K–15K annual paralegal proofreading expense while training new paralegals.

  • 100% confidential: Human-only editing with comprehensive NDAs preserves attorney-client privilege.
  • Zero document errors: Proofed eliminates costly mistakes in legal files and preserves credibility with judges.
  • Multiple team accounts: Paralegals and associates can submit directly to Proofed and eliminate bottlenecks.
  • Flexible pricing model: Pay for proofreading only for months when it’s needed.

Dedicated Legal Team Assembly

Proofed curated a team of three specialized editors with relevant legal experience from its pool of experienced human editors. Each editor signed a comprehensive NDA and received training on Wagner’s style guide and legal format preferences.

Understanding that legal documents exist in multiple formats, Proofed established a format-specific workflow:

  • PDF annotation for documents requiring preserved formatting
  • Track Changes in Microsoft Word for briefs requiring heavier editing
  • Secure Proofed platform uploads with automatic confirmation receipts

Multiple User Accounts

Proofed set up individual accounts for Wagner’s paralegals to increase efficiency and eliminate bottlenecks. Each team member could submit documents independently, while billing remained centralized.

Transparent Hourly Billing

To match Wagner’s variable caseload, Proofed offered on-demand, hourly billing. This tailored structure allows Wagner to pass costs directly to clients while freeing up paralegals to focus on revenue-generating tasks.

Why Family Law Firms Choose Proofed

  • Court-ready quality: Every document receives meticulous attention to grammar, punctuation, format, and clarity to meet the exacting standards of court.
  • Risk mitigation: Comprehensive NDAs, secure handling procedures, and optional BAAs protect privileged information.
  • Dedicated team: The same editors review your documents over time, learning your voice and preferences for consistency.
  • Human-only editing: Zero AI involvement ensures nuanced understanding and complete confidentiality of sensitive legal matters.

The Result

Same-Day Turnarounds During Peak Periods

Proofed’s team maintained sub-24-hour turnarounds (with weekend coverage) on every document across a particularly intense custody dispute that required daily filings. The expedited option proved invaluable when the opposing counsel filed a surprise motion that required a same-day response.

Increased Billable Hours

With proofreading handled, Wagner, his paralegals, and his associates could focus on strategy and client counseling. His clients noticed the difference, too. Documents were clearer, arguments more persuasive, and nothing was ever delayed for “final review.”

Immediate Impact on Practice Efficiency

Proofed’s dedicated team learned Wagner’s standards for consistency and clarity across every filing to eliminate errors. Documents that previously required multiple internal review cycles now arrived court-ready after a single Proofed review.

How Law Firms Work With Proofed

1. Confidential Kick-Off

  • Mutual NDA execution and ISO 27001 accreditation
  • Project manager and editor team assembly with legal experience
  • Style guide development and refinement

2. Legal Editing Team

  • Document format support (PDF, Word, scanned documents)
  • Secure Proofed platform with automatic confirmations
  • Multiple user accounts for paralegals and associates

3. Predictable Turnaround

  • Standard 24-hour delivery
  • Expedited options for emergency filings
  • Weekend and holiday coverage available

4. Transparent Billing

  • Hourly billing for client pass-through compatibility
  • No contracts, minimums, or unused capacity charges
  • Costs less than 10% of a paralegal’s annual salary

Start Your 30-Day Risk-Free Pilot

Put Proofed to the test with a dedicated proofreading team built around your practice. Bill hourly or by retainer to match your caseload, and stress-test our rush turnarounds against your most urgent motions. Zero commitment.

Looking For
The Perfect Partner?

Let’s talk about the support you need.